Refund Policy

Membership cancellations received within 7 (Seven) (Shwetas Slimage Diet Clinic Pvt Ltd Reserves the right to issue No-Refund) days of registration may be eligible to receive refund after deduction of operational charges. Any cancellations received after the stated deadline will not be eligible for a refund. Cancellations will be accepted via e-mail on contactus@slimage.in, and must be received by the stated cancellation deadline. All benefits and incentives received by YOU must be cancelled/returned to Shwetas Slimage Diet Clinic Pvt Ltd. All refund requests must be made by YOU directly. Refunds will be credited back to YOUR account only within 7-10 working days. Please read these Terms, the Agreement, the Policy and all other ancillary documents to the Agreement carefully.

In case of a product to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item (in case of a product). We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contactus@slimage.in.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To return your product, you should mail your product to: Shwetas Slimage Diet Clinic Pvt Ltd. Road No 15 House No 6 Punjabi Bagh Extension New Delhi 110026
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs 5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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